The Alliance R&D AMP Platform connects your emergency response, field crews, insurance claims, and customer communication into one intelligent system — so every job runs smoothly from first call to final invoice.
Emergency Coverage
Avg. Response Time
Agents Working For You
Your Chief of Staff agent coordinates seven specialized agents that handle every stage of a restoration job — automatically.
When a new lead comes in at 2am, the Emergency Response Agent captures it, the Estimate Agent schedules an inspection, and the Chief of Staff makes sure nothing falls through the cracks — all before your team starts their morning.
Seven always-on agents handling the work you don't have time for.
Answers every lead, 24/7. When you miss a call, this agent sends an immediate text-back, captures the customer's emergency details, and routes it to the right person — even at 2am.
Turns inquiries into booked inspections automatically. It schedules site visits, sends estimate emails, and follows up on open quotes until you get a yes — or a clear no.
Keeps every claim moving. This agent tracks adjuster communication, sends documentation packages, and flags any claim that hasn't moved in 48 hours so nothing gets stuck.
Gets your crew to the job site without a single phone call from the office. Work orders go out automatically, crew check-ins are tracked, and customers get an ETA text when the team is on the way.
Keeps customers informed at every stage without anyone lifting a finger. Progress updates, completion notices, and before/after photo delivery — all sent automatically.
Turns completed jobs into 5-star reviews. This agent sends review requests to Google and Yelp after every job, monitors what comes in, and flags any negative feedback so you can respond fast.
Sends invoices the moment a job closes and follows up on unpaid balances automatically. Tracks which payments are insurance-covered vs. out-of-pocket so your books stay clean.
Every action your AMP platform takes, logged in real time.
Emergency Response Agent
Missed call text-back sent to (404) 555-0192 — "Hi, this is Alliance R&D. We received your call and are on it!"
Estimate & Inspection Agent
Inspection scheduled for Johnson residence — Tuesday 9:00am. Confirmation sent via email and SMS.
Crew Dispatch Agent
Work order sent to Crew 3 for 847 Maple St job. ETA notification sent to homeowner.
Insurance Claim Agent
Documentation package sent to State Farm adjuster for Claim #SF-2024-8847.
Customer Communication Agent
Progress update sent to Sarah M. — "Day 2 of drying complete. Moisture levels dropping as expected."
Review & Reputation Agent
Google review request sent to David K. following job completion at 224 Pine Ave.
Invoice & Collections Agent
Invoice #1047 sent to Thompson family — $4,200 (insurance covered). Payment link included.
Emergency Response Agent
After-hours intake captured — water damage emergency, 3 rooms affected. Routed to on-call coordinator.
Insurance Claim Agent
Claim #AL-2024-3391 flagged — no adjuster response in 48 hours. Alert sent to office manager.
Estimate & Inspection Agent
Follow-up sent on open quote #Q-0291 — estimate $8,750, pending 3 days.
Review & Reputation Agent
⚠️ Negative review flagged on Google — 3 stars from "Mike T." Alert sent to manager for response.
Invoice & Collections Agent
Payment reminder sent for Invoice #1039 — $1,800 out-of-pocket, 7 days overdue.
Every agent understands the insurance claims process. Documentation, adjuster follow-ups, and payment tracking are built into every job flow.
Restoration emergencies don't follow business hours. Your Emergency Response Agent never sleeps, never misses a call, and never forgets to follow up.
Every critical decision — approvals, estimates, escalations — comes to you first. The agents handle the work; you make the calls.
No ripping out your current software. The AMP platform layers on top of what you already use — your CRM, phone system, and field tools.